Frequently Asked Questions
Everything you need to know about getting farm-fresh produce delivered to your door.
How do you ensure the freshness of the vegetables?
We source our produce directly from local farms daily. Our delivery vehicles are temperature-controlled, and we use insulated packaging to ensure your greens stay crisp from the farm to your doorstep.
What is your delivery area and schedule?
We currently deliver to most metropolitan areas. Orders placed before 10:00 PM are eligible for next-day delivery. You can check your specific zip code on our homepage to confirm availability.
Are your products organic?
We offer both certified organic and high-quality conventional produce. Each product page clearly labels the farming method used, so you can make the best choice for your lifestyle.
What is your return policy for perishable goods?
Since our products are fresh food, we cannot accept returns once delivered. However, if any item arrives damaged or below your quality expectations, please contact us within 24 hours for a full refund or replacement.
Can I skip or cancel my weekly subscription?
Yes, you have full control. You can skip a week or cancel your subscription at any time through your account dashboard, provided the changes are made 48 hours before your next scheduled delivery.
Do you use sustainable packaging?
Absolutely. We use 100% recyclable cardboard boxes and biodegradable liners. We also encourage our customers to return their delivery crates for reuse in exchange for store credit.
