Returns & Exchanges

At Veggies, we strive for the freshest delivery possible; however, if your produce arrives damaged or unsatisfactory, we offer a 24-hour window for refund requests to ensure your complete satisfaction. Due to the perishable nature of our products, we handle each concern with immediate priority to maintain our quality standards.

1

Document the Issue

Take clear photos of the damaged or incorrect items as soon as your delivery arrives to help us process your claim.

2

Contact Support

Email our freshness team at [email protected] within 24 hours of delivery with your order number and attached photos.

3

Review Process

Our quality control team will review your submission within 12 business hours to determine if a refund or replacement is appropriate.

4

Resolution

Once approved, we will issue a credit to your original payment method or schedule a priority redelivery of fresh replacements at no extra cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing